This Privacy Policy governs your use of http://memoriesreplay.com/ and our systems (hereinafter the “Product”). It describes what data we collect, how we store it, how it may be used, with whom it may be shared, and what choices you have regarding its use and disclosure. Please read this Privacy Policy carefully before using our Product.

Definitions

GDPR – General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
EEA – All current member states of the European Union and the European Economic Area.
CCPA – California Consumer Privacy Act of 2018.
Processing – Any operation performed on personal data, including collection, storage, use, and disclosure to other entities.

For terms not explicitly defined in this Privacy Policy, please refer to the Memories Replay (“PMC Baltic” FZ-LLC) Terms of Service (the “Terms”).

1. Data Controller

The data controller for your personal data is “PMC Baltic” FZ-LLC, LICENCE NO: 45001684.

2. What Categories of Personal Data Do We Collect?

We collect both data you voluntarily provide (e.g., email address, name) and data that is generated automatically when you use the Product (e.g., IP address, device type).

2.1. Data You Provide

You provide data when registering and/or using the Product, responding to our emails, or reporting a problem.

2.2. Automatically Collected Data

How you found us: We collect information about how you arrived at our Product (e.g., from which website or ad link you accessed it).

Cookies and other technologies: We use cookies and other tracking technologies to collect information about your use of the Product. For more information, see our Cookie Policy.

Browser and device data: We collect information about your device, including language settings, IP address, time zone, operating system, device model, and other technical data.

Payment data: If you make payments through the Product, our third-party service providers may collect your financial information (e.g., credit card number, transaction date and time).

3. For What Purposes Do We Process Your Personal Data?

3.1. Service Provision

Your data is used to ensure smooth service delivery and to resolve technical issues.

3.2. Research and Analysis

We use your data to better understand how users interact with the Product and to improve its functionality.

3.3. Product Personalization

Your data may be used to personalize service offers, payment methods, and marketing campaigns.

3.4. Payment Processing

Your data is used to process payments via third-party service providers.

3.5. Fraud Prevention and Legal Compliance

We use your data to prevent unlawful activity and ensure compliance with our legal obligations.

3.6. Communication with You

We may contact you by email or via messages within the Product.

3.7. Marketing Messages

We may send you information about our Product, offers, promotions, and other updates.

3.8. Customer Support

Your data is used to provide assistance and respond to your inquiries.

3.9. Advertising Personalization

We use your data to display personalized advertising.

3.10. Legal Obligations

Where required by law, we may disclose your data to authorities.

4. Data Storage and Transfer

We store your data for as long as necessary to fulfill the purposes described in this Privacy Policy. If legal requirements mandate a longer retention period, your data will be retained as required by law.

Personal data may be transferred outside the EEA if necessary for service provision, subject to appropriate safeguards.

5. Your Rights

You have the right to:

Review, update, or correct your data;
Request deletion of your personal data;
Restrict or object to data processing;
Lodge a complaint with a supervisory authority;
Receive your data in a structured format.

6. Contact Information

If you have any questions about this Privacy Policy or the processing of your data, please contact us at: hello@memoriesreplay.com